Shipping Policy – Care Pharmacy
At Care Pharmacy, we aim to make ordering your health and wellness products simple and convenient. Please read our shipping policy to understand how orders are processed, shipped, and delivered.
1. Order Processing
Orders are processed after they have been successfully placed and confirmed. Processing times may vary depending on product availability, order volume, and public holidays. If there is a delay or an issue with your order, our team may contact you using the details provided at checkout.
2. Shipping and Delivery
Care Pharmacy aims to deliver orders to the address provided during checkout. Delivery times may vary depending on your location, courier availability, weather conditions, and other circumstances beyond our control.
Any applicable shipping charges and estimated delivery times will be displayed at checkout or communicated during order confirmation.
3. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, contact number, and other required information. Incorrect or incomplete details may cause delivery delays or additional charges.
Please contact Care Pharmacy as soon as possible if you need to correct your delivery information. Changes may not be possible once an order has been dispatched.
4. Order Tracking
If tracking information is available for your shipment, it will be shared with you through the contact details provided with your order. You can use the tracking information to check the delivery progress with the relevant courier.
5. Delayed or Undelivered Orders
Although we aim to deliver orders within the estimated timeframe, delays may occur because of courier issues, weather conditions, holidays, or other unexpected events.
If your order has not arrived within the estimated delivery period, please contact Care Pharmacy with your order details so we can help you check its status.
6. Damaged or Incorrect Products
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect product, contact Care Pharmacy as soon as possible and provide your order details and clear photographs of the issue, if available. Our team will review the matter and explain the applicable resolution process.
7. Shipping Charges
Shipping fees, if applicable, depend on the delivery location, order details, and available delivery options. Any confirmed shipping charges will be communicated at checkout or during order confirmation.
8. Contact Care Pharmacy
For questions about shipping, delivery status, or an existing order, contact Care Pharmacy through the customer support details listed on our website.
Note: Delivery estimates, shipping fees, and available courier services may vary. Please refer to the information displayed at checkout for the terms applicable to your order.

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